During your stay
All the information while you are here with us!
Rental subsidy
The rent subsidy is a form of financial support for tenants. The requirements are strict. They depend on your age, basic rent (net), income, assets, and type of housing. Check out all requirements here. You can request a trial calculation for housing assistance here.
The maximum basic rent for tenants younger than 23 is €425.20. If you are older than 23, the maximum basic rent is currently €808.06. If your rent is below these limits, you can apply for housing benefit. Click here to get started:
You will need the DigiD for the application process. If you do not have it yet, apply for it here.
Tax exemption
Forgot something when booking?
Bed linen package:
In case you have not pre-ordered the bed linen package with StudentStay, you can still do so! Please send us an Email.
You will fin all information here.
Bike:
In case you have not pre-ordered a bike with StudentStay, you can still do so!
Please send us an Email. The price for a rental bike is 120 EUR per semester. You can find more information in our FAQ in the section Facilities and Services.
Fire and theft insurance:
You can find more information in our FAQ in the section Facilities and Services.
Rental payment
You must always pay the rent every month through our website. Please do not set up a standing order. The invoice for the rent will be provided around the 20th of each month for the following month. You will receive an email when the invoice is ready. The rent must be
be paid no later than the 1st of the month for the same month.
If you have any questions about payments or encounter any problems, please contact us by email. Please include the building name in the subject of the email.
Your address = Building name:
Ubbo Emmiuslaan 1 - 111C = Building A
Ubbo Emmiuslaan 113 - 243 = Building B
Ubbo Emmiuslaan 245 - 403 = Building C
Ubbo Emmiuslaan 447 - 661 = Building D
Ubbo Emmiuslaan 663 - 1023 = Building E
Kanaalstraat 15 - 139 = Kanaalstraat
Any other address: = City apartment
iDeal payment method:
The easiest and safest payment method to pay the rent is iDeal. You can use it only if you have a Dutch bank account.
Bank transfer:
When you make a bank transfer, you must use a reference number (RFXX-XXXX-XXXX-XXXX). Please include this number on your bank transfer, without any additional information such as your name after it. If you put your name or apartment number after the reference number, our financial system will not be able to match your payment. If you include the correct rental amount, the payment recipient (Student Stay) and the correct reference number, everything will work out. :)
Credit card:
If you do not have a bank account within the Single Euro Payments Area (SEPA), please use the credit card option. Make sure that you enter all the correct data such as the payment recipient and the correct rental price. Then it will work!
Your Post delivery
During your stay it is possible to have things delivered to your home. Using the intercom in your room, you can give the delivery people access to your entrance. After you have ordered something from a company, you will receive a time and date when the delivery will take place. So it is important that you are present at the specified time. Unfortunately, it is not possible to have packages delivered to our office.
Below you can see which address you need to link to your house number:
* You can fill in your room number on the X
Building A (1-111C):
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Ubbo Emmiuslaan X
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8917 JA, Leeuwarden
Building B (113-243):
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Ubbo Emmiuslaan X
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8917 JB, Leeuwarden
Building C (245-405):
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Ubbo Emmiuslaan X
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8917 JC, Leeuwarden
Building D (447-661):
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Ubbo Emmiuslaan X
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8917 JD, Leeuwarden
Building Kanaalstraat (17 - 139):
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Kanaalstraat X
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8933 AL, Leeuwarden
Building Stationsweg (15 - 15H8):
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Stationweg X
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8911 AG, Leeuwarden
Example Campus:
You live in apartment 1. Your address is the following:
Ubbo Emmiuslaan 1, 8917JA, Leeuwarden
Example Stationsweg:
Please make sure that you do not use only the number 15 for your address. Always add the letter and number after it where you actually live. If you live e.x. in 15g3, please enter this address as your mailing address, otherwise the letters will not arrive in your mailbox.
Mail that is not addressed to you
If you have received letters or packages with a different name in your mailbox, they are probably intended for a neighbor or the previous tenant. Please do not open these letters or packages. Please always bring the post to our office or drop them in our mailbox 7 Ubbo Emmiuslaan, 8917JA Leeuwarden. We thank you!
Power outage
It may happen that you experience a power failure which means you have no electricity in your room, apartment or kitchen anymore.
You can follow some steps here before contacting our office:
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Please look at the electricity box above your entrance door and look if some fuses have popped out.
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Unplug all plugs from the outlets, such as the cell phone charging cord, microwave oven and so on. In particular, please unplug the electric kettle.
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In case a couple of fuses had popped out, push them back up and hold them up briefly
Heating and Ventilation
All campus accommodation has underfloor heating with the latest technology. The heating in all accommodations goes to a maximum of 23 degrees. You can reduce the heating at any time. If the display indicates that the battery needs to be changed, please come to our office to pick up new batteries.
It may happen that the heating sometimes shows a little less than 23 degrees. Be sure to close the small vent above your windows and close the windows if you are too cold.
Ventilation is always on in buildings A, B, and C on campus. You will have a ventilation point in your bathroom, on the kitchen ceiling as well as on the cooking hood. If you don't hear air noise from the range hood, it is still working. It is just very quiet. In buildings D and E ventilation is digitally adjustable. In the buildings Kanaalstraat and Stationsweg the ventilation is also automatic.
Contract extension
In case you made only a half year contract and you want to stay another semester, do not forget to extend in your online profile under "my contract". The deadline to extend it is the 30th of March for the winter semester and the 31st of October for the summer semester.