You were used to paying the rent through your profile. Since we are restructuring our internal payment system, we are temporarily sending you invoices for your rent payment. We will email you these invoices with a specific reference number. Please make a bank transfer to pay your June 2023 rent until today. Be sure to enter the reference number in the description field or payment details field of the bank transfer and not in the reference field. Do not add other information next to the reference number. Only state this number, please. Thank you! If you have any questions, please contact us. We thank you for your understanding!

Hey, today we started to publish more than 100 accommodations. Almost all of them are booked. But don't worry. We will upload more every day from our campus for 1st-year international students. Keep yourself updated. Please make sure that you do not book more than one apartment. Otherwise, we will have to cancel all your booking requests. If you want to change an accommodation, you are allowed to book a second apartment you prefer, but then please write us directly an email to cancel the first booking. Thank you!

We start today to publish the first accommodations on our campus, but not yet for the Kanaalstraat and also not for the accommodations in the city center for tenants. We apologize for the delay! Next week we will post the Kanaalstraat accommodations for Bachelor Campus Fryslan students.

The City Center accommodations for 2nd year students and up we are going to publish a few weeks after that.

We will inform you as soon as possible about the exact date and time! Thank you for your patience and understanding. 

Did you complete your booking for August 2023 until 2024 already? Maintenance is currently underway on our StudentStay system. Therefore it is not possible to access your profile. If you have already signed the rental contract but have not yet paid the deposit, we will contact you and send you the invoice to confirm the stay. If you have already paid the deposit, we will soon confirm your booking by email. This may take up to 2 weeks. Thank you very much for your patience! For other questions please do not hesitate to contact us.

Due to our system maintenance, bookings cannot be processed at this time. All bookings will be held. Also payments can be made again after the maintenance is finished. StudentStay guarantees housing for EU and non-EU students. The deadline for EU students will be extended from May 15th to July 1st 2023. 
Until then, we kindly ask you not to send any emails regarding this matter. We will post further updates here on May 15th. Thank you for your patience. 

Toilet use:

For all current tenants. Please do not throw anything else than toilet paper in the toilets. The toilet system can easily clog if towels, plastic pieces or other objects are thrown in.