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Tenant insights

Are you a Student Stay tenant or do you plan to become one? Then get some insights here!

You have a maintenance request?

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Are you planning a party or meeting? 

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Updates

Update 24.06.2024  Check-out Information!

IMPORTANT information about the check out process

When checking out you can make sure you do the following: 
- Leave your keys and garbage card in mailbox 7 or drop it off at our office
- de-register from the municipality. This can be done online. 
- Will you be leaving StudentStay? Please make sure to fill out the deposit return form on our website.

For more detailed information you can take a look at the tenants insights on our website: 
https://www.studentstay.com/beforeyourdeparture

Update 25.06.2024 You still want to book?

Can’t see any suitable accommodations for you on our website?
Every week we receive some cancellations. When this happens we immediately publish the room on our website again. Please check our website regularly for new published rooms.

Update 27.06.2024  Check-in for August 2024!

IMPORTANT information about the check in process

Most contracts start on the 1st of August. On this date you will be able to check in from 2pm. Check ins after the 1st of August are also possible! 
Make sure you fill out our arrival form in the link below. You can check in on weekday from 2pm until 5pm. Do you want to check in outside of office hours? Please contact us!

For extra information and the arrival form:
https://www.studentstay.com/before-your-arrival

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